![]() McAfee antivirus is set to open by default when your machine starts up, which could drain your system. When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team. When a new program is installed on your machine, Windows sometimes adds an executable to your startup operation, depending on the default installation settings of the program. (Note: Windows 8.1 Users will not be able run DDS and create a log) In Step 6 there are instructions for downloading and running DDS which will create two logs.If you cannot complete a step, then skip it and continue with the next. ![]() If you need individual assistance with malware infection, you should start a new topic in the Am I infected? What do I do? forum OR follow the instructions provided in the Malware Removal and Log Section Preparation Guide starting at Step 6. At first when purchased the anti virus plan they gave me an email to send to all my devices and open to install,well since then I have lost email and need to install McAfee on new laptop, Anybody have. However, if your machine is infection with malware.you should take care of that first. (1,341 Views) I currently purchased a new laptop and I need to install the McAfee Anti Virus that I pay monthly for with Verizon. * How to uninstall or reinstall McAfee products using the Consumer Products Removal tool (MCPR) * How to uninstall your products using MCPR.exe
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